Help and FAQ's

Direct

Tel: 0860 444 444

E-mail: insure@santam.co.za

Claims and Emergency Services

Tel: 0860 505 911

Who should take out the Core solution?

We developed the Core insurance solution with affordability in mind, while still retaining the quality Santam is known for. The covers and limits have been carefully selected based on market research, including benchmarking against other direct insurers. Santam Core insurance offers you easy-to-understand covers and limits, personalised premiums, and optional covers that we can tailor to your specific needs.

Is my household goods covered?

Santam offers extensive home contents cover to ensure that your household goods are sufficiently protected against any insurable adverse event. You are welcome to visit the Santam website for more information on Santam's range of insurance benefits and services.

What types of vehicles are covered?

Cover for cars, LDVs, motorcycles, trailers and caravans, ranging from third-party to comprehensive cover.

What 24/7 Emergency services can I use?

Our range of Emergency services is available at no additional cost to all existing clients. We’re here for you whenever you need us. Simply call our 24/7 Emergency and claims line on 0860 505 911.

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