Help and FAQ's

Direct

Tel: 0860 444 444

E-mail: insure@santam.co.za

Claims and Emergency Services

Tel: 0860 505 911

By insuring my house contents does it mean that the contents are also covered against fire?

Home contents cover against fire is automatically included as an insured risk under the home contents section of the Santam Personal Insurance lines policies.

Some of my electric appliances are faulty. How do I know if I can claim for it?

We recommend that you proceed with the registration of a formal claim either via the Santam app, Santam website or by calling 0860 505 911. You will then be advised if your policy provides cover for these household items.

Do you provide insurance cover for cellphones?

Santam provides cover for smartphones and similar high value lifestyle items under its All risks personal insurance solution. These items need to be specified and reflected in your policy based on their correct value. Should you be interested, please contact Santam Direct on 0860 444 444 for further information, or for a personalised quote based on your insurance needs and budget.

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