Stay vigilant. Santam has been made aware of a malicious e-mail instructing policyholders to claim a refund within 24-72 hours. This is a scam, Santam will only communicate through their broker or official channels. Learn more.
Please note our contact centre operation hours during the festive season:
25 December: Closed
26 December: Closed
01 January 2025: Closed
Kindly note that these hours apply to our general contact centre only and our SOS emergency services contact centre remains available to you 24/7 on 0860 505 911.
Our normal operating hours are:
Monday to Friday: 08h00 to 18h00
Saturdays: 08h00 to 13h00
Sunday: Closed
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