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Phishing is when you are contacted out of the blue (without you requesting it) and are requested to provide personal information, participate in some activity, open an attachment or simply just click on a link. This can happen on e-mail, WhatsApp, SMS, Facebook, LinkedIn or even over a phone call. The golden rule is to always think before you respond and never provide personal information including user IDs and passwords.
Clicking on an unsafe link is all it takes for criminals to hack into and takeover your machine or online accounts. Did you know that many phishing attacks are so successful because they trigger our emotions and thereby suppress our criing? Just 10 seconds of mindful pausing will reactivate your logical thinking brain – so slow down before reacting to any messages you did not expect and think before you click. Below is a FAKE email. Here are a few fake dimensions techniques:
Does the message trigger an emotional reaction such as curiosity, greed or fear, or does it try to pressurise you?
Does it ask you to click on a link, open an attachment or provide personal information?
Do you know the sender? Be careful as hackers often spoof a sender’s e-mail address to make the mail look like it comes from someone you know.
Were you expecting this e-mail? Did you sign up for any relief programmes? Even if you know the sender, their account may have been compromised, so rather verify if you are unsure or if it is related to payments, or your financial or personal information.
We encourage our staff, clients and stakeholders to report unethical or corrupt behaviour. If you suspect fraudulent activity involving any of Santam’s companies or clients, you can confidentially report this.
Tel: 0860 600 767
E-mail: forensic.services@santam.co.za
Tel: 0860 002 526
- Criminal offences including fraud, theft, corruption and money laundering.
- Accounting, financial reporting and other irregularities.
- Fraudulent policy/investment applications.
- Theft of company assets.
- Fraudulent misrepresentation by Financial Advisers, Brokers, employees and contractors.
Unethical conduct, at any level, ultimately hurts Santam and its stakeholders including you. We all have the right to work in a safe, ethical working environment and have a responsibility to our stakeholders to assure that happens.
We all have the right to work in a positive fraud-free environment and with that right, comes the responsibility of acting in an ethical manner and letting the appropriate people know if someone is not acting appropriately. By working together, we can maintain a healthy and productive environment.
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