Home > Cyber security
Home Cyber security

Unsafe link

How to spot an unsafe link

Knowing the difference between a safe and unsafe link can help you stay safe online. Don’t trust any links or attachments in e-mails or social media messages you were not expecting. Always hover over links in e-mails to see the actual link. If you understand the anatomy of a URL, you will be able to see the primary domain, which is the most important part of a URL as it tells you where the link will take you if you click on it.

Anatomy of a URL

For example, in the Santam Secure Services URL: https://cp.santam.co.za, the destination is santam.co.za. In the URL: https://google.google-fake.com, the destination is google-fake.com or in the URL: https://verify.microsft.really.com/microsoft.com the destination is really.com and NOT microsoft.com. To identify the destination that a URL is going to take you to, look at the part AFTER the https://. Now start before the first slash “/”, or if there is no slash start at the end of the URL and look at the parts before that point. The destination is the TWO last parts if the top level domain is .com or the THREE last parts if the top level domain is .co.za. The diagram below shows you that the destination is the primary domain and the top-level domain together.

Report a Scam or Fraud

We encourage our staff, clients and stakeholders to report unethical or corrupt behaviour. If you suspect fraudulent activity involving any of Santam’s companies or clients, you can confidentially report this.

Help and FAQ's

Fraud line

Tel: 0860 600 767

E-mail: forensic.services@santam.co.za

SAICB (South African Insurance Crime Bureau)

Tel: 0860 002 526

What should be reported?

- Criminal offences including fraud, theft, corruption and money laundering.

- Accounting, financial reporting and other irregularities.

- Fraudulent policy/investment applications.

- Theft of company assets.

- Fraudulent misrepresentation by Financial Advisers, Brokers, employees and contractors.

Why should I report fraud?

Unethical conduct, at any level, ultimately hurts Santam and its stakeholders including you. We all have the right to work in a safe, ethical working environment and have a responsibility to our stakeholders to assure that happens.

 

We all have the right to work in a positive fraud-free environment and with that right, comes the responsibility of acting in an ethical manner and letting the appropriate people know if someone is not acting appropriately. By working together, we can maintain a healthy and productive environment.

Can't find what you are looking for? Visit the help centre