Stay vigilant. Santam has been made aware of a malicious e-mail instructing policyholders to claim a refund within 24-72 hours. This is a scam, Santam will only communicate through their broker or official channels. Learn more.
Santam has been alerted to a malicious email circulating that falsely claims to be from our company. This email promises a refund and urges recipients to claim it within 24 to 72 hours. Please be aware that this is a scam. Santam is not offering any such refunds and will only communicate with policyholders through official channels, such as your broker or other authorized means. If you receive this email, please delete it immediately. If you have any doubts or concerns, we recommend contacting your broker or reaching out to Santam directly on 0860 444 444. It is always better to err on the side of caution when dealing with unsolicited communications. Stay vigilant and protect yourself from potential scams.
Clicking on an unsafe link is all it takes for criminals to hack into and takeover your machine or online accounts. Did you know that many phishing attacks are so successful because they trigger our emotions and thereby suppress our criing? Just 10 seconds of mindful pausing will reactivate your logical thinking brain – so slow down before reacting to any messages you did not expect and think before you click. Below is a FAKE email. Here are a few fake dimensions techniques:
Does the message trigger an emotional reaction such as curiosity, greed or fear, or does it try to pressurise you?
Does it ask you to click on a link, open an attachment or provide personal information?
Do you know the sender? Be careful as hackers often spoof a sender’s e-mail address to make the mail look like it comes from someone you know.
Were you expecting this e-mail? Did you sign up for any relief programmes? Even if you know the sender, their account may have been compromised, so rather verify if you are unsure or if it is related to payments, or your financial or personal information.
The information highlighted with the yellow flags indicates that it is fake.
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