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Morning 08:00-11:00

Morning 11:00-14:00

Afternoon 14:00-17:00

Evening 17:00-19:00

Your business is your pride and joy

At Santam, we understand this and know that your time is precious. You need to focus 100% of your time and energy on your livelihood.

Need immediate assistance?

0860 505 911

Santam business assist

The Santam business assist service is available at an affordable cost per month and offers our business insurance clients access to a range of services designed to simplify the essential but often burdensome aspects of managing a business.

Services include:

Emergency and convenience services

Finance assist

Marketing assist

Labour and HR assist

IT helpdesk

Business assistance

 

Roadside Assist

Our Roadside Assist is an optional value-added service available at an affordable cost per month per vehicle.

Services include:

Mechanical or electrical breakdown

A flat battery

Changing of a flat tyre

10 litres of fuel if the insured vehicle runs out of fuel. This is limited to 6 incidents per renewal period

A call-out fee for locksmith services and the first hour of labour for locksmith services is covered by Santam, in instances such as retrieving keys if keys are accidentally locked in the insured vehicle

 

Legal advice

Our legal advice is a free value-added service that provides our clients with legal support from admitted attorneys, who may be either internal advisers or external practicing attorneys.

Services include:

24-hour telephonic legal advice line

Consultative guidance on limited documentation

Direct legal consultation service with the first 30-minutes of consultation free

 

Emergency medical assistance

Our 24-hour free emergency services are available to our clients in the event of any medical emergency.

Services include:

Emergency medical services and medical evacuation by air or road

Trauma assistance helpline

Personal health advisor

Trauma, assault, and HIV support service

 

Santam business assist policy wording

Help and FAQ's

Roadside assistance, emergency assistance or legal advice (24/7)

Tel: 0860 505 911

Santam business assist (Monday to Friday, 08:00-17:00)

Tel: 0860 109 971

If you’re stuck with a flat tyre, flat battery or any other emergency at the side of the road, you can call Santam’s 24/7 Emergency Service at any time, night or day to arrange for help. Will you still enjoy the benefits of Roadside assistance outside of South Africa?

The roadside assistance service is restricted to within the boundaries of South Africa.

If I need access to emergency medical services and emergency medical transportation, will I still enjoy the benefits of Emergency medical assistance outside of South Africa?

Emergency medical assistance service is restricted to within the boundaries of South Africa and Namibia.

What is the cost of Santam Business Assist?

Santam Business Assist is an optional value-added service available at an affordable cost per month. This is currently R40.00 per month.

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